Privacy Notice
Name of company
Alabaster Bookkeeping Ltd
Registered office
“Leaside”, School Road, Windlesham, Surrey, United Kingdom, GU20 6PD
Contact details
Phone: 01276-453925
Mobile: 07938-594273
Regulatory authority
We are licensed by the Institute of Certified Bookkeepers - Licence number 23703
Privacy policy Alabaster Bookkeeping Ltd.
For Alabaster Bookkeeping Ltd, protecting your personal data is a priority. We comply with all relevant data protection legislation and the following privacy notice is intended to provide transparency about how we handle your personal data.
Personal data and the provision of services
We only ask you for information through this website, so that you can make contact with us. If and when you become a client you will be provided with a full privacy notice to consider before you agree to engage us.
Website contact form
Prior to becoming a client
On the Alabaster Bookkeeping Ltd web pages we have a contact form which collects your name, email address, phone number and any details you wish to provide.
On becoming a client
If having met with us, you decide to engage us, we will provide you with a full letter of engagement and a complete privacy policy as to how your data will be used on an ongoing basis.
Usage and content data
Usage data
We aim to provide quality and reliability but on occasion, issues may arise. In order to react quickly, it may be necessary to temporarily record usage and traffic data to provide to our Support staff. We do this to ensure we fulfil our obligations to you and to design products and services aligned to your needs
Content data
We offer certain products, for example, online storage, where personal files may be stored. These files are automatically encrypted and may only be viewed by individuals with access rights. In order to protect your data and for maintenance purposes, we create and file encrypted backups. The file contents of these backups cannot be decrypted or viewed by us.
Usage of your data
The data you provide on this website will only be used to engage and respond to you, on the basis that you have requested.
Transferring data to third parties
Alabaster Bookkeeping Ltd is a Limited Company and we would only transfer your data to a third party, with your specific authority. However, this website is hosted by 1&1 IONOS and you should consult their privacy policy for any third-party usage, a link to this can be found here.
Law enforcement
Occasionally, we are obliged to disclose personal data to prosecution authorities and courts for law enforcement purposes. We always ask for the correct paperwork before disclosing any information.
Cookies
Our website is hosted by 1&1 IONOS Ltd and they may collect cookies in order to provide the website service. For more information on the cookies we use, please click this link:
Service specific data protection information
HiDrive Cloud Storage
Purpose of processing
Providing cloud storage for you and your users for worldwide access from any device at any time.
Categories of personal data
Subscriber data, content data, usage data, traffic data
Legal basis
Performance of a contract, Art. 6 (1) lit. b GDPR
Retention period
Up to 4 month past end of contract lifetime
Subprocessors
Strato AG, Berlin, Germany